FAQ

Water droplets splashing out of the blower along with air flow?

Reason: Wood wool escaping the mesh
Explanation: When the wood wool threads come out of the mesh, water droplets present in them spray out along with the air flow
Solution: Reset every thread of wood wool within the mesh to avoid the water droplets from spraying

The Induction Cook-top does not heat up?

Reason: There are chances you are using non-standard utensils
Explanation: If you use stainless steel and copper utensils, the induction cooktop will not heat up.
Solution: Use only ferrite based or induction based utensils with a flat surface.

Reason: Smaller base of utensil
Explanation: If a utensil with a smaller base is use, it obstructs the process of conduction, thus generating no heat
Solution: Use utensils with a base of over 10cm for efficient and quick heating

Reason: Wrongly placed utensil
Explanation: When the utensil is placed at a wrong position, conduction does not happen
Solution: Place utensil at the center of the induction cooktop

No beep or flash of the Led light even after the product is switched on?

Reason: Interrupted power supply
Explanation: The power cord may not be properly plugged in.
Solution: Plug the power cord into the power socket properly

Mixer Grinder stopped working?

Reason: Over load of the motor
Explanation: If the jar is filled over 75%, there are chances the motor will shut off due to overload.
Solution: Reset the overload switch at the bottom of the base plate of the main unit.

Mixer Grinder making abnormal noises while in use?

Reason: Improper jar fitment
Explanation: If the jar is not locked properly to the main unit, the mixer grinder will make noises
Solution: Ensure that the base of the jar is fixed properly to the main unit

Reason: Wear and tear of jar couplers
Explanation: This could happen due to damage caused to the jar coupler or to the motor coupler.
Solution: Call the customer care service.

Reason: Jar blades are jammed
Explanation: An external material could be stuck in the jar blades, preventing it from smooth movement
Solution: Remove the jar blades, clean it carefully and reattach

Reason: Using large pieces of ingredients in the jar
Explanation: If bigger pieces of ingredients are put in the grinding jar, it may block the blades
Solution: Break the ingredients into smaller pieces and use the whipping mode on the mixer grinder

Reason: The Motor Shaft could be jammed
Explanation: This could be caused due to misallignment of motor shaft
Solution: Call customer care service

Fan not working?

Reason: There are chances you have set the air cooler on the wrong mode
Explanation: If the knob is not set on the Fan Mode, the fan will not work
Solution: Set the knob on the Fan Mode

Reason: Power disconnect
Explanation: If the power supply is interrupted, the fan will stop working
Solution: Check the main power socket

Air Cooler not giving enough cooling?

Reason: Blockage in pads due to mud accumulation
Explanation: Wash out the mud from pads with water
Solution: If the cooling still does not improve, change the pads

Reason: Presence of some foreign material
Explanation: Water, pad residue, hair, insects, etc. could be stuck in the pump
Solution: Remove the foreign material with the help of sand paper

Reason: High humidity
Explanation: Humid weather can affect the efficiency of the air cooler
Solution: Install the air cooler near the window and open all the windows to enable air circulation

Reason: Lack of ventilation
Explanation: When the air cooler is installed in a room without ventilation, it affects the performance
Solution: Install the air cooler near the window and open all the windows to enable air circulation

Water droplets splashing out of the blower along with air flow?

Reason: Wood wool escaping the mesh
Explanation: When the wood wool threads come out of the mesh, water droplets present in them spray out along with the air flow
Solution: Reset every thread of wood wool within the mesh to avoid the water droplets from spraying

Fan not working?

Reason: There are chances you have set the air cooler on the wrong mode
Explanation: If the knob is not set on the Fan Mode, the fan will not work
Solution: Set the knob on the Fan Mode

Reason: Power disconnect
Explanation: If the power supply is interrupted, the fan will stop working
Solution: Check the main power socket

Air Cooler not giving enough cooling?

Reason: Blockage in pads due to mud accumulation
Explanation: Wash out the mud from pads with water
Solution: If the cooling still does not improve, change the pads

Reason: Presence of some foreign material
Explanation: Water, pad residue, hair, insects, etc. could be stuck in the pump
Solution: Remove the foreign material with the help of sand paper

Reason: High humidity
Explanation: Humid weather can affect the efficiency of the air cooler
Solution: Install the air cooler near the window and open all the windows to enable air circulation

Reason: Lack of ventilation
Explanation: When the air cooler is installed in a room without ventilation, it affects the performance
Solution: Install the air cooler near the window and open all the windows to enable air circulation

The Induction Cook-top does not heat up?

Reason: There are chances you are using non-standard utensils
Explanation: If you use stainless steel and copper utensils, the induction cooktop will not heat up.
Solution: Use only ferrite based or induction based utensils with a flat surface.

Reason: Smaller base of utensil
Explanation: If a utensil with a smaller base is use, it obstructs the process of conduction, thus generating no heat
Solution: Use utensils with a base of over 10cm for efficient and quick heating

Reason: Wrongly placed utensil
Explanation: When the utensil is placed at a wrong position, conduction does not happen
Solution: Place utensil at the center of the induction cooktop

No beep or flash of the Led light even after the product is switched on?

Reason: Interrupted power supply
Explanation: The power cord may not be properly plugged in.
Solution: Plug the power cord into the power socket properly

Mixer Grinder stopped working?

Reason: Over load of the motor
Explanation: If the jar is filled over 75%, there are chances the motor will shut off due to overload.
Solution: Reset the overload switch at the bottom of the base plate of the main unit.

Mixer Grinder making abnormal noises while in use?

Reason: Improper jar fitment
Explanation: If the jar is not locked properly to the main unit, the mixer grinder will make noises
Solution: Ensure that the base of the jar is fixed properly to the main unit

Reason: Wear and tear of jar couplers
Explanation: This could happen due to damage caused to the jar coupler or to the motor coupler.
Solution: Call the customer care service.

Reason: Jar blades are jammed
Explanation: An external material could be stuck in the jar blades, preventing it from smooth movement
Solution: Remove the jar blades, clean it carefully and reattach

Reason: Using large pieces of ingredients in the jar
Explanation: If bigger pieces of ingredients are put in the grinding jar, it may block the blades
Solution: Break the ingredients into smaller pieces and use the whipping mode on the mixer grinder

Reason: The Motor Shaft could be jammed
Explanation: This could be caused due to misallignment of motor shaft
Solution: Call customer care service